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Privacy Statement

Privacy Statement

Privacy Statement

University of Tennessee is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the University of Tennessee Web site and governs data collection and usage. By using the University of Tennessee website, you consent to the data practices described in this statement.

Collection of your Personal Information

University of Tennessee collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. University of Tennessee also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, and preferences.

There is also information about your browser software that is automatically collected by University of Tennessee. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by University of Tennessee for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the University of Tennessee Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through University of Tennessee public message boards, this information may be collected and used by others. Note: University of Tennessee does not read any of your private online communications.

University of Tennessee encourages you to review the privacy statements of Web sites you choose to link to from University of Tennessee so that you can understand how those Web sites collect, use and share your information. University of Tennessee is not responsible for the privacy statements or other content on Web sites outside of the University of Tennessee and University of Tennessee family of Web sites.

Use of your Personal Information

University of Tennessee collects and uses your personal information to operate the University of Tennessee Web site and deliver the services you have requested. University of Tennessee also uses your personally identifiable information to inform you of other products or services available from University of Tennessee and its affiliates. University of Tennessee may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

University of Tennessee does not sell, rent or lease its customer lists to third parties. University of Tennessee may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, University of Tennessee may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to University of Tennessee, and they are required to maintain the confidentiality of your information.

University of Tennessee does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

University of Tennessee keeps track of the pages our customers visit within University of Tennessee, in order to determine what University of Tennessee services are the most popular. This data is used to deliver customized content and advertising within University of Tennessee to customers whose behavior indicates that they are interested in a particular subject area.

University of Tennessee Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on University of Tennessee or the site; (b) protect and defend the rights or property of University of Tennessee; and, (c) act under exigent circumstances to protect the personal safety of users of University of Tennessee, or the public.

Use of Cookies

The University of Tennessee Web site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize University of Tennessee pages, or register with University of Tennessee site or services, a cookie helps University of Tennessee to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same University of Tennessee Web site, the information you previously provided can be retrieved, so you can easily use the University of Tennessee features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the University of Tennessee services or Web sites you visit.

Security of your Personal Information

University of Tennessee secures your personal information from unauthorized access, use or disclosure. University of Tennessee secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

University of Tennessee will occasionally update this Statement of Privacy to reflect company and customer feedback. University of Tennessee encourages you to periodically review this Statement to be informed of how University of Tennessee is protecting your information.

Contact Information

University of Tennessee welcomes your comments regarding this Statement of Privacy. If you believe that University of Tennessee has not adhered to this Statement, please contact University of Tennessee at We will use commercially reasonable efforts to promptly determine and remedy the problem.

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Refund Policy

Participants enrolled in a program or class may transfer or withdraw at any time until 7 days prior to the program start date. Transfers or refunds within 7 days, but before, the program's start date will only be issued if a waiting list is active for the program and must be authorized by the Program Coordinator. Once the program has begun no refunds will be issued. Programs, camps or classes may be cancelled if minimum registration numbers are not obtained prior to the start date. In this case a full refund will be issued. If a class is cancelled by University of Tennessee, or due to weather it will be rescheduled at the next available time.

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Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System